Erni
UX/UI design for Erni, a service-booking platform that helped people monetise spare time by listing and managing local services. The project focused on booking flow clarity, scheduling, trust cues, and provider/customer usability.
Year
2023
Services
Product Design, UX/UI Design, Booking Experience
Agency
Halfnine Design
Platform concept and UX scope
Erni was built to help individuals monetise spare time by offering services to others, with a streamlined experience for both providers and customers.
Role and delivery
I worked as UI/UX designer, crafting key interfaces and user flows to improve listing, booking, and service management across the platform.
Service listing and scheduling
A calendar-led management flow allowed providers to set availability, rates, and service offerings quickly, with transparent scheduling at the core.
Guided booking flow
The customer journey used a guided step-by-step booking flow with clear action cues and review signals to reduce friction.
Discovery and trust signals
Filtering by location, pricing, and availability improved matching, while profile detail, ratings, and reviews helped build trust and informed choices.
Outcome
The resulting interface delivered a cohesive and intuitive experience for booking and availability management, though the startup did not secure funding to progress.
